These Terms of Service (“Terms”) apply when you use RecommendWell. By using the product, you agree to these Terms and to our Privacy Policy.
1. Service Overview
RecommendWell helps users draft and edit recommendation letters using templates, guided workflows, and AI-assisted writing tools. We may update or improve features over time.
2. Accounts and Access
Some features require an account. You are responsible for account activity and for keeping your credentials secure.
- Use accurate information when signing up.
- Do not share account access with others in ways that violate these Terms.
- Notify us if you believe your account has been compromised.
3. Paid Features and Billing
RecommendWell includes free and paid features. Paid checkout is handled through our billing partners. The plan details shown at checkout control pricing and billing terms for your purchase.
- You authorize charges for the plan or product you select.
- We may update pricing for future purchases or renewals where applicable.
- Refund handling is subject to applicable law and any published policy.
4. Acceptable Use
You agree to use RecommendWell lawfully and responsibly.
- Do not use the service for unlawful or abusive activity.
- Do not attempt to bypass security, rate limits, or access controls.
- Do not copy, scrape, or reverse engineer the service in ways that violate law or these Terms.
5. Content and Intellectual Property
You keep ownership of letters and other content you create in RecommendWell.
To operate the product, you grant us a limited license to host, process, and display your content only as needed to provide, secure, and improve the service.
6. AI and Service Disclaimer
AI-generated outputs are suggestions. You are responsible for reviewing and approving final letter content before use.
RecommendWell is provided on an “as is” and “as available” basis to the extent allowed by law.
7. Limitation of Liability
To the extent permitted by law, RecommendWell is not liable for indirect, incidental, special, consequential, or punitive damages related to your use of the service.
8. Suspension and Termination
We may suspend or terminate access if these Terms are violated or if needed to protect users, the service, or legal compliance.
9. Changes to These Terms
We may update these Terms over time. The updated version becomes effective when posted on this page.