Privacy Policy

1. Information We Collect

Information you provide

• Account details such as name and email address.
• Letter drafts, prompts, edits, and other content you create.
• Support messages and feedback you send to us.

Information collected automatically

• Log and usage data (for example, pages and feature usage).
• Device and browser metadata.
• Cookies or similar technologies required to run the app.

2. How We Use Information

• Provide and maintain your account and workspace.
• Generate and improve letter-writing assistance.
• Process purchases for paid features.
• Detect abuse, fraud, and security issues.
• Comply with legal obligations.

3. How Information Is Shared

We do not sell your personal information.

We share information only as needed with service providers that help operate RecommendWell, such as:

• Authentication and infrastructure providers.
• Payment processing providers for paid plans or purchases.
• Legal authorities when required by law.

4. Payments

Payment processing is handled by third-party providers. We do not store full payment card numbers on RecommendWell servers.

5. Data Retention

We keep information for as long as needed to provide the service, support legitimate business operations, and comply with legal requirements.

6. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, or export certain personal information.

You can also manage many account details directly from your account settings.

7. Security

We use reasonable technical and organizational safeguards designed to protect personal information. No system is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

RecommendWell is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page.

10. Contact

If you have privacy questions, contact us through the support or contact channel listed on the website.